Farmizen - Fruits & Vegetables 4+

I’ve been using the app for about a year now and I love the produce I’ve bought. They have been delivered on time and in environment friendly packaging.

The app itself works well - order placement and payment.

But I do wish the UI was improved in a few areas.

Tribe store
1. When scrolling, if you tap on the image by mistake, it takes you to the information on the product - but when scrolling this happens quite a lot and I am having to come back to the main screen.
2. When you are on a tab - greens, vegetables, fruits and want to get back to the top of the that tab, you scroll to bring it back up, if you do it too fast it goes back to the All tab. It has been an irritant a few times.

The customer service chat window also can be better so as to make enquiries about a particular order and not a general window. The order I want to ask about could be about my order on the tribe store or group buy.

Over all, the experience in the app has improved over the last year - but there’s room for improvement.

Thank you.

I’ve been buying veggies from Farmizen from 6 months now. Not once had I got disappointed with their service. The veggies are of good quality, variety, quantity, fresh, tasty and organic. The price is quite reasonable unlike other vendors that charge an exorbitant price with an organic tag. Every week they keep changing the veggies they deliver and it’s exciting to “unbag” the order, as they always surprise me with the veggie varieties. The customer support executive - Shrinidhi is prompt in responding to all my queries/concerns. The delivery executives are very professional. Today I wasn’t at home and my phone wasn’t reachable. They had correctly taken their old bag and safely placed my order of veggies at my doorstep. Very impressed. So don’t think too much. Start ordering. We need more people for CSA. It’s good for the farmers, economy and environment.

I have been using Farmizen for the past 5 years now and I must say it’s been a blessing to find them. Their products range is amazing, quality is great and to top it all they offer a huge range of organic and naturally produced fruits, vegetables, cereals etc. I have also visited couple of events hosted by them to meet the farmer and that’s when I was assured of their quality. Their customer care is also quite responsive and efficient and have ensured resolution of problems (if any) as quickly as possible. So Yay Farmizen! Continue the great work!